How Twitter is like an angry mob

Social Media has a profound place as a marketing tool and community journalism forum in today’s practice of communication, journalism, public relations, and marketing. But what happens when something unpopular is posted?

CNN Newsroom

CNN’s Brooke Baldwin examines how ill-advised or racist tweets inspire an angry, mob mentality on Twitter. Her expert guests are clinical psychologist Jeff Gardere and CNN Sr. Media Correspondent Brian Stelter.

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